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      Atento

      Engaged Employer

      Atento reviews

      Taking incoming calls from bank customers - Customer Service Representative Atento Employee Review

      3.0
      Feb 11, 2019
      Customer service representative
      Recommend
      Business Outlook

      Pros

      It's easy to move to a better department if you show improvement

      Cons

      While I was there everything was a bit disorganized. They changed me from supervisors and I didnt know until i had an issue that I needed to speak to them about

      Explore other reviews about Atento

      5.0
      Sep 24, 2025
      Disaster relief agent
      Recommend
      Business Outlook

      Pros

      The job is gratifying; we truly help people in their time of need. The work description is completely accurate.

      Cons

      Nothing to be honest, i have been with Atento for more than 6 months and from recruiting to production everything has been phenomenal.

      2.0
      Jun 4, 2026
      Customer service representative
      Recommend
      Business Outlook

      Pros

      -Extensive training program -People who work here are helpful

      Cons

      -At the whims of the project client -Hardly any updates from the project -No raises

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