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      Atento

      Engaged Employer

      Atento reviews

      Okay pay, good hours - Customer Service Representative Atento Employee Review

      4.0
      Mar 22, 2019
      Customer service representative
      Recommend
      Business Outlook

      Pros

      You get to meet a lot of people, you get your hours, sometimes there is overtime available,

      Cons

      You can move up if you are extra nice to management. I was not, i treated them like anyone else. Some management were friends of mine and i moved up but plateaued, and was kept from moving any further, eventually moved back down to phone rep.

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      5.0
      Sep 24, 2025
      Disaster relief agent
      Recommend
      Business Outlook

      Pros

      The job is gratifying; we truly help people in their time of need. The work description is completely accurate.

      Cons

      Nothing to be honest, i have been with Atento for more than 6 months and from recruiting to production everything has been phenomenal.

      2.0
      Jun 4, 2026
      Customer service representative
      Recommend
      Business Outlook

      Pros

      -Extensive training program -People who work here are helpful

      Cons

      -At the whims of the project client -Hardly any updates from the project -No raises

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