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      Atento

      Engaged Employer

      Atento reviews

      Bot a great company - Customer Service Representative Atento Employee Review

      1.0
      Jan 11, 2020
      Customer service representative
      Recommend
      Business Outlook

      Pros

      The trainging is very good

      Cons

      If you make a mistake your yelled at in front of everyone . There is no respect given to any employee. Its a very racist company. They lie about raises given. I was there for 3yrs I never received a raise. There are bonuses given but if your not a certain race they will make up a reason for why you didn't get it. The supervisors and management talk about their employees personal business.

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      5.0
      Sep 24, 2025
      Disaster relief agent
      Recommend
      Business Outlook

      Pros

      The job is gratifying; we truly help people in their time of need. The work description is completely accurate.

      Cons

      Nothing to be honest, i have been with Atento for more than 6 months and from recruiting to production everything has been phenomenal.

      2.0
      Jun 4, 2026
      Customer service representative
      Recommend
      Business Outlook

      Pros

      -Extensive training program -People who work here are helpful

      Cons

      -At the whims of the project client -Hardly any updates from the project -No raises

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