It's a dungeon. Enter at your own risk. - Anonymous employee Atento Employee Review

1.0
Jan 19, 2020
Anonymous employee
Recommend
Business Outlook

Pros

Some good coworkers. Job could be very easy if taken seriously.

Cons

Incompetent managers/administration. Basically no HR. They try to disguise problems with "positivism". They keep elevating standards and no pay raise. Overlook good candidates for promotions; it's like they want the ones they can manipulate. Paychecks may be underpaid from time to time. Minimal communication; usually occurs only if they are required to. Gossipy environment; managers specially promote this. Unfulfilled promises; prizes, incentive programs, changes, etc. People getting fired all the time from any position. Overall tense and toxic environment. The list goes on.

Explore other reviews about Atento

5.0
Sep 24, 2025
Recommend
Business Outlook

Pros

The job is gratifying; we truly help people in their time of need. The work description is completely accurate.

Cons

Nothing to be honest, i have been with Atento for more than 6 months and from recruiting to production everything has been phenomenal.

2.0
Jun 4, 2026
Recommend
Business Outlook

Pros

-Extensive training program -People who work here are helpful

Cons

-At the whims of the project client -Hardly any updates from the project -No raises

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