Disorganized Chaos - FEMA Customer Service Representative Atento Employee Review

1.0
Oct 30, 2022
Recommend
Business Outlook

Pros

19.60 an hour is the pay

Cons

Disorganized . No one knows what’s going on. Told I’d have 4 days training instead got 6 hours. Then Misinformed about scheduling and hours 4 times. No way to clock in or check hours no way to directly contact hr. Plenty more issues

Explore other reviews about Atento

5.0
Sep 24, 2025
Recommend
Business Outlook

Pros

The job is gratifying; we truly help people in their time of need. The work description is completely accurate.

Cons

Nothing to be honest, i have been with Atento for more than 6 months and from recruiting to production everything has been phenomenal.

2.0
Jun 4, 2026
Recommend
Business Outlook

Pros

-Extensive training program -People who work here are helpful

Cons

-At the whims of the project client -Hardly any updates from the project -No raises

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