Not a trustworthy organization - Sales Manager Atento Employee Review

2.0
Apr 25, 2023
Recommend
Business Outlook

Pros

- Good Salary and commission (when / if you get it) - HR is helpful

Cons

- Sales people have risk of being 'let go' before receiving commissions on deals closed because of "budgeting" reasons/its cheaper for Atento, despite the enormous moral/ethical hazard - They do not care about doing good work or even doing the right thing at times, and it shows to the employees and clients in the quality of work delivered, and to the stakeholders in the public balance sheets - Leadership is rarely in office, or at desk, and does not attend any scheduled meetings - No yearly/quarterly review or care for your personal career advancement - The organization is extremely unorganized and leadership switches constantly (I had 3 bosses in 2 years) - The company is in a horrible financial situation where they just had to re-leverage their debt, and even their longest client, from whom they actually broke off of to start the business, might not re-sign with them after contract ends in 2025. Atento stock is down 90%+ in the past year - No career mobility or growth opportunities in a dying sector

Explore other reviews about Atento

5.0
Sep 24, 2025
Recommend
Business Outlook

Pros

The job is gratifying; we truly help people in their time of need. The work description is completely accurate.

Cons

Nothing to be honest, i have been with Atento for more than 6 months and from recruiting to production everything has been phenomenal.

2.0
Jun 4, 2026
Recommend
Business Outlook

Pros

-Extensive training program -People who work here are helpful

Cons

-At the whims of the project client -Hardly any updates from the project -No raises

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