3/5 - Customer Service Representative Binance Employee Review

4.0
Jan 2, 2023
Recommend
Business Outlook

Pros

Pay is high among other companies, working remotely, less micromanaging

Cons

KPI expectations are unrealistic, agents promoted is not competent, as KPI is reviewed quantitatively, not based on quality

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Binance Response
2y
Thanks for your feedback. It’s important to get insights like this, so we can inform the right teams within Binance. The reality is, Binance’s culture is unique, and being #Hardcore is part of our DNA – more on this here: https://s.binance.com/4rTZ4r6Q We’re results driven and singularly focused on our vision of increasing the freedom of money globally. Being #Hardcore helps us get there, and it can definitely be challenging.

Explore other reviews about Binance

5.0
Apr 9, 2026
Recommend
Business Outlook

Pros

Good Benefits and Remote work mode

Cons

No balance for life and work

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