Unrealistic metrics and heavy load of extra work - Customer Service Specialist Binance Employee Review

2.0
Sep 17, 2023
Recommend
Business Outlook

Pros

Opportunity to learn different areas of crypto

Cons

No life-work balance; Unhealthy competition for KPI; Extra work and over time with no extra payment ; Constant high pressure for productivity in a toxic level;

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Binance Response
2y
Thank you for your valuable feedback, and we appreciate your honest observations. Indeed, Binance is an organization that carries a unique culture, and being #Hardcore is indeed a part of our DNA as you highlighted. This approach is what has fueled our success and what enables us to drive towards our mission of expanding the freedom of money globally. You can learn more about this in our blog post here: https://www.binance.com/en/blog/ecosystem/why-does-binances-hardcore-culture-work-1031661967873197200 We understand that our approach may prove challenging for some. However, we believe it's these challenges that allow us to deliver on our results-driven ethos while staying true to our singular vision. Your feedback has been noted and will be taken into account as we continue to reflect on our work culture and make necessary adjustments. After all, it’s through diverse experiences and perspectives like yours that we can continue to evolve and improve. Thank you once again for your valuable insight.

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