CAREFUL - RED SIGNS - READ ALL - Bilingual Customer Service Representative CBRE Employee Review

1.0
Jan 17, 2026
Recommend
Business Outlook

Pros

The people are nice enough

Cons

Here is my experience - no wage negotiation - did not even want this on their table. - their famous RISE values? A sham.. to say the least - no intergrity - NO ACCOUNTABILITY - no morals when it comes to owning up for their mistakes - no morals when it comes to treating their employee correctly. - last minute change of schedules with NO notice - preaches work life balance - no options to see what days are available for PTO - you literally have to guess if a day is taken… - HR is useless when it matters - this comes to no surprise but needs to be mentioned. - large US base company - they have no clue for Canadian employment standards - 0 bonus for Canadian agents - USA agent have them - not willing to even discuss it. - this is just a short resume of me being here for over 1 year, I can’t imagine people staying.

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CBRE Response
2mo
Thank you for taking the time to share your feedback. We’re sorry to hear that your experience didn’t reflect the ethical and professional standards we strive to create at CBRE. We would like to hear more about this and encourage you to report your concerns, anonymously if you wish, through our confidential Ethics HelpLine: https://secure.ethicspoint.com/domain/media/en/gui/7298/index.html

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5.0
Jun 29, 2026
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Pros

A great organization to work for with friendly staff.

Cons

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1.0
Jun 26, 2026
Recommend
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Pros

Honestly? Not much. The vision insurance was decent, I guess. Truthfully though, there wasn't much.

Cons

Management's refusal to allow employees freedom. I routinely got praise from the client and hit the maximum score on my goals. If things weren't done "by the book", they were wrong. The health insurance was awful. Going to self-employment, one of the things that you hear is that you're going to pay a lot for health insurance. However, I'm actually paying LESS than when I worked for CBRE. When you work for CBRE, don't consider job security something that you're going to have. I saw two employees with 15+ years for the company get laid off, with zero severance and no option to transfer elsewhere, unless they wanted to uproot their families and move states for more work and a pay cut. This is the worst company that I've ever had the displeasure to work for. If you have literally any other option of employment, please consider doing that.

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