Lack of Communication and Transparency from Management - Anonymous employee Cengage Employee Review

2.0
Aug 31, 2016
Anonymous employee
Recommend
Business Outlook

Pros

Have been in this industry for 20+ years. Love working with colleges, instructors and students!

Cons

Many collegues/rock stars have left due to constant reorgs, change in strategy & impossible workloads. Employees are abused as we are working 70+ hrs per week. Zero communication from Executive and or District Managers. So much unrest and management chooses to not address the sitution. Selling season is basically over and no one has thier goals. Pearson friends are the only ones that are promoted/hired. Products are not ready and lack of support.

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3.0
Jun 4, 2026
Recommend
Business Outlook

Pros

Company has some interesting approaches to the market and in the past they seemed value employees. There are some good employees there and there was, in the past, visionary leadership, but the people with the vision and leadership skills left the company a few years ago.

Cons

The company actively de-values employees. They had a project they called "Project Horizon" where they told all employees they needed to cut costs, so the company was going to have multiple layoffs over 3-5 years - but nobody was allowed to know when, where, or why - - just one day large swaths of people would be gone. That hung over everyone's heads - for years, and is indicative of how Cengage values employees - it doesn't. Everything is about trying to secure new funding and prepare for an IPO, so they stopped investing significantly in the products about 3 years ago and that's about when they stopped acting like they cared about employee wellness as well.

9
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