Great when it was Thomson, went all downhill when Apax took over - Sales Representative Cengage Employee Review

1.0
Jul 11, 2012
Recommend
Business Outlook

Pros

They have an extensive book bag. They have a long history in publishing with some of their trademarks.

Cons

Way too much emphasis placed on micromanaging the reps. DM's were not kept in check and they didn't know the products/technologies. Their digital vision is all over the place and they are not honest with their sales reps about the viability of those products so you feel like you are constantly lying to your customers. Culture is one of paranoia. Relationships are sought for gain and no one seems to really want the best for each other.

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3.0
Jun 4, 2026
Recommend
Business Outlook

Pros

Company has some interesting approaches to the market and in the past they seemed value employees. There are some good employees there and there was, in the past, visionary leadership, but the people with the vision and leadership skills left the company a few years ago.

Cons

The company actively de-values employees. They had a project they called "Project Horizon" where they told all employees they needed to cut costs, so the company was going to have multiple layoffs over 3-5 years - but nobody was allowed to know when, where, or why - - just one day large swaths of people would be gone. That hung over everyone's heads - for years, and is indicative of how Cengage values employees - it doesn't. Everything is about trying to secure new funding and prepare for an IPO, so they stopped investing significantly in the products about 3 years ago and that's about when they stopped acting like they cared about employee wellness as well.

10
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