I have learned to sell educational products into the highered marketplace - Inside Sales Cengage Employee Review

3.0
Sep 20, 2012
Recommend
Business Outlook

Pros

Great people, good products. A feeling of satisfaction and financial well-being in the years where my sales targets were reached.

Cons

Loss of self-confidence and motivation in the years where i don't hit my sales goal. Unreasonable sales goals. Cap on bonuses. Inside sales reps make less and have fewer perks than field reps and it's blatantly unfair.

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3.0
Jun 4, 2026
Recommend
Business Outlook

Pros

Company has some interesting approaches to the market and in the past they seemed value employees. There are some good employees there and there was, in the past, visionary leadership, but the people with the vision and leadership skills left the company a few years ago.

Cons

The company actively de-values employees. They had a project they called "Project Horizon" where they told all employees they needed to cut costs, so the company was going to have multiple layoffs over 3-5 years - but nobody was allowed to know when, where, or why - - just one day large swaths of people would be gone. That hung over everyone's heads - for years, and is indicative of how Cengage values employees - it doesn't. Everything is about trying to secure new funding and prepare for an IPO, so they stopped investing significantly in the products about 3 years ago and that's about when they stopped acting like they cared about employee wellness as well.

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