Cengage changes it sales structure twice in under a year. - Sales Manager Cengage Employee Review

1.0
Feb 1, 2013
Recommend
Business Outlook

Pros

The Cengage Sales People...well, it used to be anyway, until they laid off almost 200 of them in the Higher Ed Group this week.

Cons

Beaurocracy at the top. Cengage keeps changing it's sales structure again and again, without giving it time to work. In June, Cengage had a major reorg in sales structure, and had some layoffs. Then, after outgoing head of sales (who made reorg) gets the boot, and they bring in new CEO, who then hires a new head of Sales (from Pearson) in December. Then, in February, yet another reorg, in which they lay off almost 200 employees, and reconfigure positions and sales territories, right in height of sales season. They dismissed hardworking, long time employees, many with terrific track records.

Explore other reviews about Cengage

3.0
Jun 4, 2026
Recommend
Business Outlook

Pros

Company has some interesting approaches to the market and in the past they seemed value employees. There are some good employees there and there was, in the past, visionary leadership, but the people with the vision and leadership skills left the company a few years ago.

Cons

The company actively de-values employees. They had a project they called "Project Horizon" where they told all employees they needed to cut costs, so the company was going to have multiple layoffs over 3-5 years - but nobody was allowed to know when, where, or why - - just one day large swaths of people would be gone. That hung over everyone's heads - for years, and is indicative of how Cengage values employees - it doesn't. Everything is about trying to secure new funding and prepare for an IPO, so they stopped investing significantly in the products about 3 years ago and that's about when they stopped acting like they cared about employee wellness as well.

11
See reviews by: Helpful|Rating|Date|All