Constant changes trying to keep a dying industry alive. - Learning Consultant Cengage Employee Review

3.0
Dec 11, 2018
Recommend
Business Outlook

Pros

Independent/flexibile- set your own daily schedule.

Cons

Constantly changing and reorganizing of company’s structure resulting in letting people go, constant revolving door of reps- no consistency, insufficient training, selling digital products is the main goal which customers are unhappy with and leaving to competition. Commission/bonus is paid out based on yearly goal attained, systems to track where you are relative to your goal are never accurate, then the company reorganizes again and your numbers and territory become unrecognizable making it impossible to hit goal. Job is essentially 24/7 - work on campus during the day and emails all night. Company car is not allowed for personal use without paying out of pocket.

Explore other reviews about Cengage

3.0
Jun 4, 2026
Recommend
Business Outlook

Pros

Company has some interesting approaches to the market and in the past they seemed value employees. There are some good employees there and there was, in the past, visionary leadership, but the people with the vision and leadership skills left the company a few years ago.

Cons

The company actively de-values employees. They had a project they called "Project Horizon" where they told all employees they needed to cut costs, so the company was going to have multiple layoffs over 3-5 years - but nobody was allowed to know when, where, or why - - just one day large swaths of people would be gone. That hung over everyone's heads - for years, and is indicative of how Cengage values employees - it doesn't. Everything is about trying to secure new funding and prepare for an IPO, so they stopped investing significantly in the products about 3 years ago and that's about when they stopped acting like they cared about employee wellness as well.

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