Robotic Employees - Sales Representative Cengage Employee Review

1.0
Oct 31, 2014
Recommend
Business Outlook

Pros

Innovative market space especially the drive to go digital in higher education.

Cons

-Poor leadership at all levels -Low employee Morale -Lackluster culture -Lack of training for employees -Employees lack of autonomy and creativity -Sales teams no longer care about content, slap in the face to the authors -Technology not thoroughly tested yet product being forced down customer's throat. -Poor treatment of employees at all levels -Employee bulllying....acceptable for employees espeically management to harass employees. -No growth/opportunity for employees. No career track or opportunities for advancement.

Explore other reviews about Cengage

5.0
Mar 28, 2026
Recommend
Business Outlook

Pros

Total rewards, time off, great people and culture

Cons

Lots of changes and uncertainty at times

3.0
Jun 4, 2026
Recommend
Business Outlook

Pros

Company has some interesting approaches to the market and in the past they seemed value employees. There are some good employees there and there was, in the past, visionary leadership, but the people with the vision and leadership skills left the company a few years ago.

Cons

The company actively de-values employees. They had a project they called "Project Horizon" where they told all employees they needed to cut costs, so the company was going to have multiple layoffs over 3-5 years - but nobody was allowed to know when, where, or why - - just one day large swaths of people would be gone. That hung over everyone's heads - for years, and is indicative of how Cengage values employees - it doesn't. Everything is about trying to secure new funding and prepare for an IPO, so they stopped investing significantly in the products about 3 years ago and that's about when they stopped acting like they cared about employee wellness as well.

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