Change is constant. Thats something that lots of reviews say but its genuinely true. I think during my time I had to have gone through at least four reorgs, one potential merger and several serious layoffs. When I first started, the Marketing Team for Higher Ed was huge and over the years its shrunk down to an incredibly small size, yet still expected to deliver the same results. If you aren't change adverse this shouldn't be a problem but definitely something to keep in mind. The pay is way below market value. Most offers I got to leave were considerably above what I was making. Especially compared to tech companies, the pay can be seriously lacking. You have to advocate hard for yourself when it comes to pay raises, but management is occasionally open to it. The product isn't the greatest. The overall purchasing models are innovative and definitely a positive, but the products themselves are lacking. Software looks like its from 10 years ago, outages were common, and systems were set up in a way that made access more complicated then it needed to be for customers. Rather then build something new from the ground up, new products were frequently components of others products repackaged and resold. Leadership changes hurt overall strategy and moral. Especially for the Higher Education division, the latest change to combine with other BU's/regions really hurt team moral, productivity and produced tons of confusion. You can almost pinpoint issues popping up as soon as one GM left and two others took over. Sentiment was very common among employees that we lacked clear direction. Internal systems were lacking. Didn't use the latest Martech or CRM (at the time) and made you feel like you were behind compared to colleagues who worked at other companies. Upward mobility was very challenging. Rarely did we see IC's get promoted to management but rather just another level of IC. Management hires usually came from competitors and always seemed to have some connection to leadership.
