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      Cengage

      Engaged Employer

      Cengage reviews

      Overall Good Experience - Planner Buyer Cengage Employee Review

      4.0
      Oct 20, 2023
      Planner buyer
      Recommend
      Business Outlook

      Pros

      Great work life balance Good pay Ultimately, they care about the employee

      Cons

      The systems we use are archaic and not user friendly. These systems turn a simple task into an entire project. The company is working to improve their systems, but for such a major issue the company is moving painfully slow. Year after year they revise their schedule of when new systems will replace the old systems.

      avatar
      Cengage Response
      2y
      Thank you for writing a review about your experience. I am happy to hear that you are satisfied with your compensation and that you have been able to achieve a healthy work life balance. I understand, and even agree with many of the frustrations you named regarding our legacy process and platforms. This is a primary motivator for the efforts we are currently making in our business to improve efficiency and help us work better as an organization. Over the next 12-18 months, we will take a fresh look at how we work and implement simpler, more standardized, and efficient methods to serve our customers. As part of these efforts, this can mean evaluating team structures and roles, and in some cases can lead to role eliminations. I want to assure you these decisions are never easy, and we recognize the uncertainty these changes can create for teams. I appreciate the feedback, and if you have any further feedback or suggestions, please feel free to reach out. Best, Michael Hansen, CEO

      Explore other reviews about Cengage

      3.0
      Jun 4, 2026
      Director of marketing
      Recommend
      Business Outlook

      Pros

      Company has some interesting approaches to the market and in the past they seemed value employees. There are some good employees there and there was, in the past, visionary leadership, but the people with the vision and leadership skills left the company a few years ago.

      Cons

      The company actively de-values employees. They had a project they called "Project Horizon" where they told all employees they needed to cut costs, so the company was going to have multiple layoffs over 3-5 years - but nobody was allowed to know when, where, or why - - just one day large swaths of people would be gone. That hung over everyone's heads - for years, and is indicative of how Cengage values employees - it doesn't. Everything is about trying to secure new funding and prepare for an IPO, so they stopped investing significantly in the products about 3 years ago and that's about when they stopped acting like they cared about employee wellness as well.

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