Working for Cengage Learning was highly unsatisfying. - Content Project Manager Cengage Employee Review

2.0
Mar 21, 2011
Recommend
Business Outlook

Pros

The director of my department was fantastic. She trusted me to work independently, didn't try to force me to be someone I'm not, and empathized with my frustration over the bottom-line oriented direction of the company. Coworkers in my department were also great.

Cons

Senior leadership had no connection to its lower staff. They were bad at communicating what was going on, in a time when major staffing cuts were happening. The head of my division of the company was NOT a people person, and seemed baffled when I asked what the company would do to help its employees manage stress and feel rewarded in a very trying time for the company. It became clear that quality was being sacrificed in an effort to cut costs and increase profits. The worst of this was the outsourcing of editing and production work to India. I hated having to communicate with great authors who were frustrated by the company's apparent lack of interest in maintaining the quality of their books.

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3.0
Jun 4, 2026
Recommend
Business Outlook

Pros

Company has some interesting approaches to the market and in the past they seemed value employees. There are some good employees there and there was, in the past, visionary leadership, but the people with the vision and leadership skills left the company a few years ago.

Cons

The company actively de-values employees. They had a project they called "Project Horizon" where they told all employees they needed to cut costs, so the company was going to have multiple layoffs over 3-5 years - but nobody was allowed to know when, where, or why - - just one day large swaths of people would be gone. That hung over everyone's heads - for years, and is indicative of how Cengage values employees - it doesn't. Everything is about trying to secure new funding and prepare for an IPO, so they stopped investing significantly in the products about 3 years ago and that's about when they stopped acting like they cared about employee wellness as well.

9
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