Toxic management culture undermines everything - Anonymous employee Cengage Employee Review

2.0
Aug 1, 2025
Anonymous employee
Recommend
Business Outlook

Pros

There are incredibly smart, passionate people working here who truly care about learners. Some teams are doing innovative, high-impact work despite organizational dysfunction. Remote work is a plus.

Cons

Management is the Achilles’ heel of this organization. Strategic decisions are made in silos by a small inner circle, often without input from those closest to the work. There’s a bait-and-switch culture where people who have been hired for one thing are pushed into something totally different. Short-term wins are prioritized at the expense of sustainable impact. They’ve resorted to pushing staff out through performance improvement plans (PIPs) to avoid severance obligations. It’s demoralizing to watch strong performers get sidelined or micromanaged out without real feedback or support. Strategic priorities shift constantly, internal politics reign, and accountability is applied inconsistently (especially when upper management is involved.) Psychological safety is at an all-time low.

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5.0
Mar 28, 2026
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Pros

Total rewards, time off, great people and culture

Cons

Lots of changes and uncertainty at times

3.0
Jun 4, 2026
Recommend
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Pros

Company has some interesting approaches to the market and in the past they seemed value employees. There are some good employees there and there was, in the past, visionary leadership, but the people with the vision and leadership skills left the company a few years ago.

Cons

The company actively de-values employees. They had a project they called "Project Horizon" where they told all employees they needed to cut costs, so the company was going to have multiple layoffs over 3-5 years - but nobody was allowed to know when, where, or why - - just one day large swaths of people would be gone. That hung over everyone's heads - for years, and is indicative of how Cengage values employees - it doesn't. Everything is about trying to secure new funding and prepare for an IPO, so they stopped investing significantly in the products about 3 years ago and that's about when they stopped acting like they cared about employee wellness as well.

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