I enjoy it! - Customer Support Advisor Concentrix Employee Review

4.0
Jul 8, 2016
Recommend
Business Outlook

Pros

Good company, room for growth! Training period is not bad, and managers and team leads are great. Plus I work from home and love it!

Cons

Could use some training improvments, and info used for trouble shooting can be vague at times, lacking a connection to other relevant material. Which can improve over time im sure.

Explore other reviews about Concentrix

5.0
May 20, 2026
Recommend
Business Outlook

Pros

Culture, career growth, leadership support and benefits are just a few of the pros.

Cons

I don’t have cons to share. I’ve been with the company for 15+ years.

2.0
Jun 22, 2026
Anonymous employee
Recommend
Business Outlook

Pros

Engagement and support for front line teams is great. a lot going on in the sites and within the communities.

Cons

Engagement and support for support and global teams is completely lacking. We talk a lot about culture and we USED TO live it and believe it, but it's becoming less visible at some leader levels. Tenure seems to make you a target vs a valued employee these days. It's unfortunately not the same company it was even 2-3 years ago,

1
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