Godaddy Small business consultant - Small Business Consultant Concentrix Employee Review

4.0
Nov 13, 2016
Recommend
Business Outlook

Pros

I do not know about other campaigns, but the management of Godaddy customer care in Belfast is the most approachable I ever experienced. Both managers in charge always make time to talk to agents about their worries. The job itself is for you if you are interested to learn how the internet regarding hosting and e-mail works. The atmosphere is relaxed and you will have no problems if you do your job. As there is a lot of troubleshooting involved it is very exhausting and you are supposed to sell products as well. And if you put the effort in, there are always opportunities for progress. What is not so good is the lack of technical training for such a demanding job. All training and coaching is around sales. You need to find an experienced agent to mentor you. If you are dedicated to customer support, you will find it very rewarding because the customers are really grateful for your help.

Cons

Not enough training for what you have to face. No parking, if you live outside of Belfast you are depending on the time tables of public transport. Low wages.

Explore other reviews about Concentrix

5.0
Jun 5, 2026
Recommend
Business Outlook

Pros

A lot of great people with tremendous learning opportunities. My program is 24x7 so if willing to work nights and weekends, you can earn a higher rate of pay. Never boring and a lot to learn which works well for me!

Cons

Things can be very fast paced. Some people feel overwhelmed because there is a lot to learn.

3.0
Jun 28, 2026
Recommend
Business Outlook

Pros

The people and team leads are nice for where I work.

Cons

For a new contract no one really knows a lot about the retailer. We are told one thing in training now other people coming in are told something else. The benefits are strange. They have medical dental and vision. But, they have no sick time at all? No vacation the pto is accrued which is fine but let’s say you need to see a doctor you can’t use it because you have to put in 2 weeks in advance? You get points for anything and everything under the sun? That I don’t understand. I worked through the years for a lot of companies and third party retailers and it was never like that. I just think no federal holiday time off is not so good especially if it’s a religious kind of holiday a family holiday.

See reviews by: Helpful|Rating|Date|All