Senior Technical Advisor - Senior Technical Advisor Concentrix Employee Review

1.0
Feb 22, 2017
Recommend
Business Outlook

Pros

Co-workers where good. Central Location. Just typing some more to meet the word requirement.

Cons

Absolutely everything else. This is the type of company that will willing let people fail upwards, actually encourages it. There where many more examples for colleagues that where unable to perform in their current role being promoted to management, then there where of people who were truly deserving of the role. Pay is terrible. Morale is worse. Senior management was useless. Management legitimately doesn't care about you, to them you are just a 'bums in seats'. You'd think it'd look good on your resume being able to put down the company you where working for, however the skills are a complete joke, and so is the company, at least previously you could put down IBM.

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5.0
Jun 5, 2026
Recommend
Business Outlook

Pros

A lot of great people with tremendous learning opportunities. My program is 24x7 so if willing to work nights and weekends, you can earn a higher rate of pay. Never boring and a lot to learn which works well for me!

Cons

Things can be very fast paced. Some people feel overwhelmed because there is a lot to learn.

3.0
Jun 10, 2026
Recommend
Business Outlook

Pros

Paid training Always hiring Occasional snacks Some managers are cool

Cons

Lie about base pay and pay structure Most bonus pay is tied to surveys so things outside of your control will screw you. (i.e. customer asking for something your not allowed to do so they rate you badly on the survey.) Office politics and some terrible managers that will go out of their way to get you in trouble.(i.e. You had a technical issue during a call and had to disconnect[not uncommon thing] and they'll bring it up with upper management acting like you hung up for no reason. Schedule will change constantly and often little notice. -Mandatory hour cuts and overtime within 2 weeks of each other -Schedule can shift from M-F 8 to 5 to Thursday to Monday 1 to 10. HR will lead you on about opportunities in other departments but they never actually open for you.

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