Worst work experience ever - Customer Service Representative Concentrix Employee Review

1.0
Apr 4, 2020
Recommend
Business Outlook

Pros

Friendly colleagues. Relaxed work place.

Cons

Very difficult to achieve the promised bonuses. No possibility to make a careers unless you know someone. Low salary. No meals voucher. 6 months probation period and they can dismiss you with no pre-notice at all (while you have 2 months pre-notice to give if you want to resign, even during the probation period). Medical aid is payed by the employee. If you need a sick leave you have to go to the doctor even if you are very sick the very first day. Sofia is a very difficult place where to live. People do not help you, they speak only Bulgarian (and you can't even read the cyrillic). There is no cultural activity in english so you can't go to theaters and Museums are few and poor. The city is much more expensive than what they promise. With the salary you can only afford to live in suburbs. The Company can move you within the various projects they have.

Explore other reviews about Concentrix

5.0
Jun 5, 2026
Recommend
Business Outlook

Pros

A lot of great people with tremendous learning opportunities. My program is 24x7 so if willing to work nights and weekends, you can earn a higher rate of pay. Never boring and a lot to learn which works well for me!

Cons

Things can be very fast paced. Some people feel overwhelmed because there is a lot to learn.

2.0
Jun 22, 2026
Anonymous employee
Recommend
Business Outlook

Pros

Engagement and support for front line teams is great. a lot going on in the sites and within the communities.

Cons

Engagement and support for support and global teams is completely lacking. We talk a lot about culture and we USED TO live it and believe it, but it's becoming less visible at some leader levels. Tenure seems to make you a target vs a valued employee these days. It's unfortunately not the same company it was even 2-3 years ago,

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