Management Experience - Director of Delivery Concentrix Employee Review

2.0
Aug 10, 2022
Recommend
Business Outlook

Pros

This is for PK/ProKarma before merger with Concentrix 1. Good Talent Acquisition/recruitment team with faster onboarding 2. Experience with my team and customer was great

Cons

1. Incompetent sales/account managers create a political environment to put delivery leaders down. They have ability or influence to say black as white and EVP supports the claim. Extremely surprising to see how such incompetent PK account managers survive just by wining & dining with customer without any domain/technology/account management/sales knowledge. Exec management follows halo effect without proper due diligence 2. Upward management is given more priority than merit, prior experience and competency 3. Bad and very political management workplace experience at PK.

Explore other reviews about Concentrix

5.0
Jun 5, 2026
Recommend
Business Outlook

Pros

A lot of great people with tremendous learning opportunities. My program is 24x7 so if willing to work nights and weekends, you can earn a higher rate of pay. Never boring and a lot to learn which works well for me!

Cons

Things can be very fast paced. Some people feel overwhelmed because there is a lot to learn.

2.0
Jun 22, 2026
Anonymous employee
Recommend
Business Outlook

Pros

Engagement and support for front line teams is great. a lot going on in the sites and within the communities.

Cons

Engagement and support for support and global teams is completely lacking. We talk a lot about culture and we USED TO live it and believe it, but it's becoming less visible at some leader levels. Tenure seems to make you a target vs a valued employee these days. It's unfortunately not the same company it was even 2-3 years ago,

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