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      Concentrix

      Engaged Employer

      Concentrix reviews

      Don't - Customer Service Representative Concentrix Employee Review

      2.0
      Jun 3, 2015
      Customer service representative
      Recommend
      Business Outlook

      Pros

      Some good people working there. Not much else to say for the "pros" section.

      Cons

      Only a handful of the people there know what they are doing. The Amazon project is a joke. People not getting paid, 1/2 of the training is good, the other half, not so much. SOME of the Team Leads are good, professional, knowledgable and willing to help. The rest are there taking up space. There is no break room...it's more like a small room with no coffee, a fridge that makes lunches disappear (usually stolen) and vending machines that are high.

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      5.0
      Jun 5, 2026
      Game changer
      Recommend
      Business Outlook

      Pros

      A lot of great people with tremendous learning opportunities. My program is 24x7 so if willing to work nights and weekends, you can earn a higher rate of pay. Never boring and a lot to learn which works well for me!

      Cons

      Things can be very fast paced. Some people feel overwhelmed because there is a lot to learn.

      2.0
      Jun 22, 2026
      Anonymous employee
      Recommend
      Business Outlook

      Pros

      Engagement and support for front line teams is great. a lot going on in the sites and within the communities.

      Cons

      Engagement and support for support and global teams is completely lacking. We talk a lot about culture and we USED TO live it and believe it, but it's becoming less visible at some leader levels. Tenure seems to make you a target vs a valued employee these days. It's unfortunately not the same company it was even 2-3 years ago,

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