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      Concentrix

      Engaged Employer

      Concentrix reviews

      Struggling after acquisition - Anonymous employee Concentrix Employee Review

      2.0
      Jun 10, 2015
      Anonymous employee
      Recommend
      Business Outlook

      Pros

      No strong organizational or matrix structure, so there are opportunities to be creative, nimble and do what needs to be done.

      Cons

      Struggling to create a strong and unified company after the acquisition of IBM's CRM division in 2014. Much of the leadership is still silo'd between IBM and Concentrix legacy. Leadership does not seem to be working together or focusing on being a strong organization. Executive leadership is still trying to function as though they are still 4k employees, instead of 35k.

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      5.0
      Jun 5, 2026
      Game changer
      Recommend
      Business Outlook

      Pros

      A lot of great people with tremendous learning opportunities. My program is 24x7 so if willing to work nights and weekends, you can earn a higher rate of pay. Never boring and a lot to learn which works well for me!

      Cons

      Things can be very fast paced. Some people feel overwhelmed because there is a lot to learn.

      2.0
      Jun 22, 2026
      Anonymous employee
      Recommend
      Business Outlook

      Pros

      Engagement and support for front line teams is great. a lot going on in the sites and within the communities.

      Cons

      Engagement and support for support and global teams is completely lacking. We talk a lot about culture and we USED TO live it and believe it, but it's becoming less visible at some leader levels. Tenure seems to make you a target vs a valued employee these days. It's unfortunately not the same company it was even 2-3 years ago,

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