Customer support advisor - Customer Support Advisor Concentrix Employee Review

1.0
Jul 4, 2015
Recommend
Business Outlook

Pros

None.. I wouldn't recommend to no one period!!!

Cons

Everything!!!!!! This place is wack and full of people who boost u into thinking its a great place to work when in reality they hire nothing but RATS!!!! This place is ran by people who clearly have criminal backgrounds and don't know how to run a business. The only way to make it to management is to sleep around.. They don't pay u when they supposed too, training Is some bull because it's a paper and penless environment so therefore everything is set up for u to fail. Once training is over, they just throw u on the phone and don't show u how to do anything. Don't even waste your time here cause it's not what it seems.. There very UNPROFESSIONAL!!!!!! That's why they stay hiring cause they have such a bad turnover rate, trust me I just left after 3 weeks of ignorance.. The ones who said this was a great place, are the ones sleeping around to get ahead or management themselves lol

Explore other reviews about Concentrix

5.0
Jun 5, 2026
Recommend
Business Outlook

Pros

A lot of great people with tremendous learning opportunities. My program is 24x7 so if willing to work nights and weekends, you can earn a higher rate of pay. Never boring and a lot to learn which works well for me!

Cons

Things can be very fast paced. Some people feel overwhelmed because there is a lot to learn.

2.0
Jun 22, 2026
Anonymous employee
Recommend
Business Outlook

Pros

Engagement and support for front line teams is great. a lot going on in the sites and within the communities.

Cons

Engagement and support for support and global teams is completely lacking. We talk a lot about culture and we USED TO live it and believe it, but it's becoming less visible at some leader levels. Tenure seems to make you a target vs a valued employee these days. It's unfortunately not the same company it was even 2-3 years ago,

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