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      Concentrix

      Engaged Employer

      Concentrix reviews

      Flexible management, Hygiene needs to be improved. - Customer Service Representative Concentrix Employee Review

      2.0
      Jul 28, 2015
      Customer service representative
      Recommend
      Business Outlook

      Pros

      Company is very flexible with there policies, interview is not very hard to crack. Management is very friendly and helpful towards the employees.

      Cons

      I think the Mumbai office needs some maintenance, everything was broken here and there. Broken chairs, broken computer components, broken headsets, very unhygienic work place. No water or washroom near by the work area. Very stressful as there is less staffing and more calls in UK voice process.

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      5.0
      Jun 5, 2026
      Game changer
      Recommend
      Business Outlook

      Pros

      A lot of great people with tremendous learning opportunities. My program is 24x7 so if willing to work nights and weekends, you can earn a higher rate of pay. Never boring and a lot to learn which works well for me!

      Cons

      Things can be very fast paced. Some people feel overwhelmed because there is a lot to learn.

      2.0
      Jun 22, 2026
      Anonymous employee
      Recommend
      Business Outlook

      Pros

      Engagement and support for front line teams is great. a lot going on in the sites and within the communities.

      Cons

      Engagement and support for support and global teams is completely lacking. We talk a lot about culture and we USED TO live it and believe it, but it's becoming less visible at some leader levels. Tenure seems to make you a target vs a valued employee these days. It's unfortunately not the same company it was even 2-3 years ago,

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