Here to rant about the BAD parts because they outweigh the good - Account Executive Concentrix Employee Review

2.0
Mar 27, 2023
Recommend
Business Outlook

Pros

• Thorough training • JOB support (see “Cons” section)

Cons

• Poor management unless it’s a TL (your shift manager) • No care for mental health (struggled to change my schedule after realizing that my overnight shift had started to take a major toll as a single mother, my TL only cared/a stand in TL came in and did not care.) • No care of physical health (i became extremely sick CONSTANTLY to the point that it sometimes required hospitalization) • Denied the back pay that was owed after they messed the checks up • Strict breaks and no understanding of being a single parent (they knew this and were completely supportive and different upon hire and for the next 2 years, i was there for 2 & 1/2) • PTO used to be free to use whenever, no matter what but they started denying on the grounds of “WE don’t have the PTO hours to give for that day”. (i had 20 hrs and requested 8 hrs three days before like standard so i could sleep before a major HEALTH appointment and was denied, still took off and missed my appointment due to getting a fever) • No grace period. ( 1 min over and youre late, it used to be a 5 minute grace period) just dont work here for nightshift if you value your health and mental :) i cant speak for dayshift.

Explore other reviews about Concentrix

5.0
Jun 5, 2026
Recommend
Business Outlook

Pros

A lot of great people with tremendous learning opportunities. My program is 24x7 so if willing to work nights and weekends, you can earn a higher rate of pay. Never boring and a lot to learn which works well for me!

Cons

Things can be very fast paced. Some people feel overwhelmed because there is a lot to learn.

2.0
Jun 22, 2026
Anonymous employee
Recommend
Business Outlook

Pros

Engagement and support for front line teams is great. a lot going on in the sites and within the communities.

Cons

Engagement and support for support and global teams is completely lacking. We talk a lot about culture and we USED TO live it and believe it, but it's becoming less visible at some leader levels. Tenure seems to make you a target vs a valued employee these days. It's unfortunately not the same company it was even 2-3 years ago,

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