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      Concentrix

      Engaged Employer

      Concentrix reviews

      Policies - Customer Service Representative Concentrix Employee Review

      2.0
      Sep 17, 2015
      Customer service representative
      Recommend
      Business Outlook

      Pros

      There are lot of policies so that employer can avails these policies. However employers are not aware about all the policies

      Cons

      Managers are not co-operative, they are very mean and they always harass to their employees. Hr team will not help anyone. We have to escalate our case. So they will solve the problems

      Explore other reviews about Concentrix

      5.0
      Jun 5, 2026
      Game changer
      Recommend
      Business Outlook

      Pros

      A lot of great people with tremendous learning opportunities. My program is 24x7 so if willing to work nights and weekends, you can earn a higher rate of pay. Never boring and a lot to learn which works well for me!

      Cons

      Things can be very fast paced. Some people feel overwhelmed because there is a lot to learn.

      2.0
      Jun 22, 2026
      Anonymous employee
      Recommend
      Business Outlook

      Pros

      Engagement and support for front line teams is great. a lot going on in the sites and within the communities.

      Cons

      Engagement and support for support and global teams is completely lacking. We talk a lot about culture and we USED TO live it and believe it, but it's becoming less visible at some leader levels. Tenure seems to make you a target vs a valued employee these days. It's unfortunately not the same company it was even 2-3 years ago,

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