Terrible towards low ranking employees - Technical Support Representative Concentrix Employee Review

1.0
Sep 17, 2015
Recommend
Business Outlook

Pros

- Gathers young open minded people that are fun to work with - Helps with relocation - Amount of holiday (though same amount at the start as 10 year from then)

Cons

Minimum salary, stomps on private rights: -Listens to phone conversations -Reads emails -Does not pay sick leave -HR is non existent -Demands reports on your disease and how to prevent it -You will be interviewed after each sick leave -Offers bonuses, but has stipulations that enable them not to pay out -False marketing on job offers -Works people overtime promising career opportunities, which do not realize at any point -Control of labor through threats

Explore other reviews about Concentrix

5.0
Jun 5, 2026
Recommend
Business Outlook

Pros

A lot of great people with tremendous learning opportunities. My program is 24x7 so if willing to work nights and weekends, you can earn a higher rate of pay. Never boring and a lot to learn which works well for me!

Cons

Things can be very fast paced. Some people feel overwhelmed because there is a lot to learn.

2.0
Jun 22, 2026
Anonymous employee
Recommend
Business Outlook

Pros

Engagement and support for front line teams is great. a lot going on in the sites and within the communities.

Cons

Engagement and support for support and global teams is completely lacking. We talk a lot about culture and we USED TO live it and believe it, but it's becoming less visible at some leader levels. Tenure seems to make you a target vs a valued employee these days. It's unfortunately not the same company it was even 2-3 years ago,

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