Pay the bills - Anonymous employee Concentrix Employee Review

1.0
Dec 23, 2015
Anonymous employee
Recommend
Business Outlook

Pros

Friendly work environment, Benefits, International atmosphere

Cons

Targets is the main word but only to impress the client. As an employee you can have good KPI's they will find something bad to say to make you understand you are replaceable. The management is done by people who don't have any experience, once one of the manager ask me advice on how to resolve an issue with an employee. Don't expect to have a promotion unless you're friend with a manager or it doesn't bother you to stab your colleagues by reporting their "behaviors". I apply for a position, got the interview, my application was rejected because I don’t have enough experience, a lot of people with experience and qualification have apply for that position. Instead, they have hired a girl who just finish high school and with no experience because she’s the daughter of a friend of a manager. I have heard a lot of stupid excuses to deny a position from other employees who asked for feedback.

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5.0
Jun 5, 2026
Recommend
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Pros

A lot of great people with tremendous learning opportunities. My program is 24x7 so if willing to work nights and weekends, you can earn a higher rate of pay. Never boring and a lot to learn which works well for me!

Cons

Things can be very fast paced. Some people feel overwhelmed because there is a lot to learn.

3.0
Jun 28, 2026
Recommend
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Pros

The people and team leads are nice for where I work.

Cons

For a new contract no one really knows a lot about the retailer. We are told one thing in training now other people coming in are told something else. The benefits are strange. They have medical dental and vision. But, they have no sick time at all? No vacation the pto is accrued which is fine but let’s say you need to see a doctor you can’t use it because you have to put in 2 weeks in advance? You get points for anything and everything under the sun? That I don’t understand. I worked through the years for a lot of companies and third party retailers and it was never like that. I just think no federal holiday time off is not so good especially if it’s a religious kind of holiday a family holiday.

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