Great company but declining product culture - Director, Product Management Expedia Group Employee Review

3.0
May 2, 2019
Recommend
Business Outlook

Pros

Expedia is a true turnaround story of how it lost its way and is once again becoming a technology company. Depending on where you work, you can truly be in the hospitality business, working with hoteliers and being part of that culture - which is amazing and fun. Also Expedia is a truly global company and most tech teams are distributed across the world, so it gives most people an opportunity to travel to meet with the rest of the team.

Cons

John Kim created an amazing product culture, a true brain. However, ever since he moved internally to lead HomeAway (a subsidiary), Expedia has lost its way. There is little accountability and rigor applied to product management, giving product managers few role models to emulate. The prioritization has also moved away from being data-driven to opinion-based, a change that reflects the approach of the newer leadership team.

Explore other reviews about Expedia Group

5.0
Jun 24, 2026
Recommend
Business Outlook

Pros

work life balance lots of pto

Cons

limited room for growth in the company

2.0
Jun 25, 2026
Recommend
Business Outlook

Pros

Good pay, supportive manager, and genuinely pleasant colleagues.

Cons

Frequent reorgs and shifting strategic direction made it difficult to build momentum or plan long‑term. Over time, contractor roles became increasingly narrow and production‑focused, which limited opportunities for meaningful skill development. Responsibilities that originally included project management were reduced to primarily email production work. There’s also a broader corporate pattern where work is expected to be completed exactly as written, with little room for judgment or improvement. Even small, quick optimizations can lead to pushback rather than appreciation, creating an environment where going “above and beyond” requires multiple layers of approval — which defeats the purpose of being proactive in the first place. Finally, there’s an in‑office expectation (less strict than for full‑time employees, but still present) for work that can be done entirely remotely. This tends to benefit highly social personalities, but for those who prefer focused, independent work, it feels unnecessary. Social dynamics also play a noticeable role; if you’re not immediately well‑liked or you make a single early mistake, it can create a self‑fulfilling perception that’s difficult to overcome.

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