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Extra Space Storage

Engaged Employer

Great Place to Work - Anonymous employee Extra Space Storage Employee Review

5.0
Jan 27, 2017
Anonymous employee
Recommend
Business Outlook

Pros

Very Stable company that has and will continue to grow and become better, even in a down economy. Great incentives outside of the standard pay and health benefits. New office space provides a welcome environment to work. Top Management are the right people in the right places and they don't take them selves too seriously. They're quick to joke and have a good time. Extra Space really is a hidden gem, one of the best companies, you haven't heard of. Fortune 500 company based in Utah.

Cons

Depending on your manager, feedback can be hit and miss; for the most part pretty good though. Need more training opportunities as managers although getting better.

Explore other reviews about Extra Space Storage

5.0
Jun 20, 2026
Recommend
Business Outlook

Pros

Great benefits Work life balance Culture

Cons

More advancement opportunites in SLC versus chicago

3.0
May 14, 2026
Recommend
Business Outlook

Pros

Solid schedule - 40 hours per week, not expected to be there more than that. No one looking over your shoulder constantly (unless you have a new DM, they can't seem to help it) Mostly great people to work with Local, immediate management does care and are helpful.

Cons

Very large rate increases really upset customers and that's just too bad. We are given word to tell them but it just isn't true. Putting more money in stock holder's pockets is the bottom line and it doesn't matter how much anger we have to deal with. You are absolutely expected to sell insurance to every renter. However, you must be careful because you aren't "insurance salesmen". You get a ding when you don't sell it. We are encouraged to use evasive language and rush through it so the renter thinks it's required without quite saying so. You would think this large of a corporation would have handymen available but it is so, so difficult to get the smallest repair done due to getting bids from vendors, turning them in, reminding the person you turned them in to what needs done maybe getting approval, then scheduling. By that time lights (or whatever) have been out for a month or 2. Benefits are very expensive and cover so little.

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