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      Future

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      Future reviews

      IT Helpdesk Technician - IT Helpdesk Technician Future Employee Review

      4.0
      Jul 25, 2016
      It helpdesk technician
      Recommend
      Business Outlook

      Pros

      Great Support from colleagues, great support from Line manager. Really excelled me technically and gave me lots of opportunities to learn more about different areas in IT.

      Cons

      Sometimes working with very old, outdated hardware and software. Sometimes felt like putting plasters on bullet wounds. Needed more investment in IT Infrastructure.

      avatar
      Future Response
      9y
      Thanks for the feedback, we value comments from current and former employees that help us improve our practices. We're constantly looking to innovate and our systems need to reflect this, so we're always keen to invest in IT infrastructure. We're glad to hear you received ample support during your time here. At Future, we're all about giving you the right tools to develop your career!

      Explore other reviews about Future

      5.0
      Jan 15, 2026
      Senior news editor
      Recommend
      Business Outlook

      Pros

      Good pay Great benefits Cares about work-life balance

      Cons

      Sometimes makes poor hiring decisions to fill roles

      1.0
      Jan 12, 2026
      Performance coach
      Recommend
      Business Outlook

      Pros

      shiny looking website they spent an exuberant amount of money on

      Cons

      They exploit their employees ferociously. If you love yourself or your life - do not work for this company. Clients - don't sign up! They do programs and pretend it's custom. They spend hundreds of thousands to hire new shiny CEOs but pay their coaches around $40k/year to maintain 100 clients. You are not special - they just put up a lot of metrics to pretend to make you feel that way. No coach can actually connect with 100 clients and write a personalized program. That's why the "management" pushes coaches to use as many templates as they can. They do big lay offs of any coaches who don't want to maintain 100+ people. They also are actively working to use any/all Apple Watch data to sell and use in any way they can monetize. So DO NOT GIVE THEM YOUR APPLE WATCH DATA. It's smoke and mirrors and not anything actually useful (especially for the pricepoint they are asking!)

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