Decent pay, but IT team feels undervalued - Desktop Support Technician Johnson & Johnson Employee Review

1.0
May 14, 2026
Recommend
Business Outlook

Pros

Pay rate was decent enough

Cons

Only pharmacist and pharmacy technician positions were ever hired on instead of being contractors. Therefore, no benefits or PTO. IT team is never considered when changes are made. Nor are they provided needed space.

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3.0
Jun 16, 2026
Recommend
Business Outlook

Pros

The colleagues I worked with were great, friendly, helpful. Because the colleagues were great, I'd love to work there full-time, but this was a short contract.

Cons

The supervisor I was ultimately working for had never worked in digital-related products, in which I had decades of experience. He seemed to be unaware of what every colleague would be telling me (I was interviewing colleagues using a software the manager was intending to propose use for firm-wide). Both the colleagues I interviewed, and the internal technical staff I was speaking with knew the project would not function as he seemed intent on ... forcing(?) it do so. I gave him the resulting report of its users' feedback, and I was finished with my contract. He had gone through 2 other women in this same role, already. And he hired a male after me who delivered esentially the same results. Because I wasn't there, I have no idea of the dream outcome this manager attained, or switched to, later.

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