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I would firstly like to express my sincere apologies for your experience. We have a zero-tolerance policy for any kind of discriminatory behaviour, at every level of the business, and I am appalled to hear that your encounter has been the opposite.
Mace continuously strives to build a positive, welcoming and comfortable working environment, where every person can thrive. A core priority for the year ahead is to further embed our culture of supporting colleagues’ professional development and personal growth. Through greater structure and diligence around how we recognise hard work, we endeavour to promote more transparency and consistency in how we reward the outcomes – enabling people at Mace to achieve a long and fulfilling career.
We are always seeking greater knowledge around diversity and inclusion, which we know can only happen through listening to every piece of feedback received. Therefore, should you feel comfortable, I would welcome a conversation to hear more about your experience and concerns. I can assure you that this will be completely confidential. Alternatively, you can call our anonymous Speak Up hotline on 0800 915 1571. I hope to hear from you soon so we can address these important matters.