Decent but not great - Outside Sales Representative Spectrum Employee Review

2.0
Jan 2, 2026
Recommend
Business Outlook

Pros

If you have the ability to do the job and keep your head down it can be beneficial for the first 4 months, Discounted Spectrum services, flexible schedule in a certain aspect (get to pick your spots/routes at times)

Cons

They will make you wait 3 weeks for your first check. Once you get past Month 4 and you aren't a super star at the job you should probably leave. Commision compared to other places in the sales field isn't the best past 4 months (you get a shared commision check from the whole team for 4 months but past that it stops). Manager is also needy (will call you 4 times a day) and isn't a good at managing people (throws fake flex pressure onto people to do better). Manager conveniently has "memory loss" about certain topics. You are also selling to people who have already have been screwed over by Spectrum so sometimes it is a uphill battle.

Explore other reviews about Spectrum

5.0
Jun 8, 2026
Recommend
Business Outlook

Pros

I've worked as an RCS in the Daytona Beach market and my experience has been very positive. Like any outside sales position, success comes down to attitude, consistency, and following a proven system. The reps who struggle are often looking for shortcuts, while the reps who put in the time, learn the process, and stay coachable tend to do very well. Pros: Strong earning potential with uncapped commissions Flexible schedule and independence in the field Supportive teammates and leadership Excellent products that solve real customer needs. More than most of the competition. Opportunities to grow and increase income over time The biggest advantage is that you control your own results. If you're willing to work consistently, learn from successful reps, and stick to a proven approach, this can be a very rewarding career. This is not a sit-at-a-desk job. You'll be walking neighborhoods, talking to people, handling objections, and hearing "no" along the way. That's part of sales. If you enjoy meeting people, helping customers, and taking ownership of your success, the role offers significant upside.

Cons

The role requires patience, consistency, and resilience. Many of the customers we speak with are former subscribers who may have left due to a past service issue, billing concern, or negative experience. Reps often have to overcome skepticism and rebuild trust before even discussing current products and promotions. There is definitely a learning curve, and success doesn't happen overnight. It takes time to learn the territory, understand customer concerns, and develop the communication skills needed to turn difficult conversations into opportunities. Reps who remain coachable, follow a proven system, and stay consistent with their activity tend to perform much better over time.

5.0
Sep 17, 2019
Recommend
Business Outlook

Pros

Compensation, work life balance hours, benefits, fun environment that offers lots of learning and growth potential

Cons

Strict on dress code and professional appearance

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