Pros
-Awesome job for people that put sales above customer service -Good starter job out of HS and college -Great benefits -Decent pay -Co-workers are generally kind and fun to talk to -Free cable, internet, and TV, pretty much
Cons
-Has too much of a Sales focus though its supposed to be technical and customer service related -Inappropriate solutions to turning their functions away from being the FIFTH most HATED company in America -Rules and prices are constantly changing -Good employees and management are forced out because of greed and lack of better guiding -Constant turnover means that when you are there a year, it means you've been there for like "100 Charter years"; also means co-workers you've grown close to have left -Management pretends to care, but they clearly and honestly don't