Disgruntled - Customer Service Representative III Spectrum Employee Review

2.0
Aug 28, 2018
Recommend
Business Outlook

Pros

Complementary services, insurance, relatively relaxed atmosphere with coworkers.

Cons

Extremely poor communication between departments. The company quite frankly does not know what it's doing. Releases content and equipment prematurely and as a result it's broken. Customers suffer therefore employees suffer. Which makes employees look like doofuses because we ARE spectrum to them. Sick days really cant be used much without it going against attendance, making them relatively pointless.

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5.0
Apr 9, 2026
Recommend
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Pros

Spectrum offered comprehensive benefit choices at an affordable price point.

Cons

No criticism to give about benefits

5.0
Sep 17, 2019
Recommend
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Pros

Compensation, work life balance hours, benefits, fun environment that offers lots of learning and growth potential

Cons

Strict on dress code and professional appearance

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