Not bad, not good. - Senior Quality Assurance Engineer Spectrum Employee Review

2.0
Jun 27, 2019
Recommend
Business Outlook

Pros

401k matching of 9% is pretty much unheard of. Pay was competitive. Health Insurance was excellent with low premiums. Annual Bonus of 12% is nice. Free Premium cable and internet services.

Cons

No work from home, even for senior level employees. Management works from home all they like. Business dress for IT employees is unnecessary and uncomfortable. Majority of the employees are contractors. These folks are treated very poorly. They are told that they cannot work more than 40 hours a week, but then are given unrealistic deadlines and pressured greatly by management. Most I knew ended up working 10-20+ extra hours per week that went unpaid. Bonuses of 12% seem good, but in reality these are taxed at more than 40% , as opposed to just a standard tax rate. Building is across the street from a landfill, so it will stink. The road going into the building is always caked with garbage, grime and dust, and your car will never be clean. Who knows what sort of health impacts this could have. Spectrum's products and services are not good. After having their premium cable service for quite a while I can say that it is horrible. I would never pay for it, and it gives me very little confidence in the continued success of the company. The company actively worked to destroy net neutrality. After leaving the company I understand why. They don't want to have to provide people with reasonably priced internet service. They charge nearly $80 a month just for internet, and they are the only game in town! That's more than most people's gas bill.

Explore other reviews about Spectrum

5.0
Jun 8, 2026
Recommend
Business Outlook

Pros

I've worked as an RCS in the Daytona Beach market and my experience has been very positive. Like any outside sales position, success comes down to attitude, consistency, and following a proven system. The reps who struggle are often looking for shortcuts, while the reps who put in the time, learn the process, and stay coachable tend to do very well. Pros: Strong earning potential with uncapped commissions Flexible schedule and independence in the field Supportive teammates and leadership Excellent products that solve real customer needs. More than most of the competition. Opportunities to grow and increase income over time The biggest advantage is that you control your own results. If you're willing to work consistently, learn from successful reps, and stick to a proven approach, this can be a very rewarding career. This is not a sit-at-a-desk job. You'll be walking neighborhoods, talking to people, handling objections, and hearing "no" along the way. That's part of sales. If you enjoy meeting people, helping customers, and taking ownership of your success, the role offers significant upside.

Cons

The role requires patience, consistency, and resilience. Many of the customers we speak with are former subscribers who may have left due to a past service issue, billing concern, or negative experience. Reps often have to overcome skepticism and rebuild trust before even discussing current products and promotions. There is definitely a learning curve, and success doesn't happen overnight. It takes time to learn the territory, understand customer concerns, and develop the communication skills needed to turn difficult conversations into opportunities. Reps who remain coachable, follow a proven system, and stay consistent with their activity tend to perform much better over time.

5.0
Sep 17, 2019
Recommend
Business Outlook

Pros

Compensation, work life balance hours, benefits, fun environment that offers lots of learning and growth potential

Cons

Strict on dress code and professional appearance

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