Needs A LOT of improvement - Order Management Specialist Spectrum Employee Review

2.0
Jul 10, 2021
Recommend
Business Outlook

Pros

The Spectrum Benefits are good.

Cons

This company is going downhill and has been since before COVID. People simply do not care anymore and are checked out. You take on your work as well as other departments work. Sales reps think everyone is their personal assistant & talks to them with little to no respect because they’re trying to get their commission check. Departments who talk with the customers ie Project Managers/Sales don’t know what they’re selling or talking about & basically give the customer false information which makes working the orders even harder. You only move up in the company based on who you know, there are many people in leadership who are not good at their jobs but because they knew the right person & got the position. The company is a mess and tons of people are quitting for better opportunities & also to work from home. Spectrum does not care if you leave because they’ll replace you and pay someone new way less just like other major corporations. I would NOT recommend anyone to work here only if you needed money desperately.

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Spectrum Response
4y
We appreciate you taking the time to provide feedback about your experience. We take pride in our facilities and want them to be safe and healthy workplaces for everyone. Your comments are valuable to us and inform our leadership team as they remain alert to potential facilities issues going forward.

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5.0
Jun 29, 2026
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Pros

Company Provides Tools and Vehicle, they put your through the training you need. Lots of room to move up and improve.

Cons

Days can be long, You will sometimes be sent over an hour away for jobs. You are not paid for your drive time to your first job or home from your last. You will have to repeat other techs that do not install according to company standards

5.0
Sep 17, 2019
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Pros

Compensation, work life balance hours, benefits, fun environment that offers lots of learning and growth potential

Cons

Strict on dress code and professional appearance

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