I'm simply not allowed to disconnect AT ALL. I'm expected to report my sales repeatedly throughout the day to my superiors no matter if I'm working or not. I'm exhausted, frustrated, and demoralized. I'm one of the high performers but yet they manage to make me feel like a failure daily. There's always SOMETHING you are doing wrong, from requesting a professional install for an elderly person to not getting your rep observations done when you spent the day being a rep yourself.... you CANNOT win here. I crush my goals monthly but yet I'm told I'm not selling enough and have to report on what I should do better. I have a crazy idea, how about Spectrum advertises that their stores exist instead of letting us be the vultures fighting over the tiny scraps left behind by inbound sales? All this money invested in new stores and all I hear all day is "Oh I didn't know this store was here ".