Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      TJ Maxx

      Part of The TJX Companies, Inc.

      Engaged Employer

      TJ Maxx reviews

      Flexible scheduling, but management prioritizes bonuses over staff - Customer Experience Coordinator (CEC) TJ Maxx Employee Review

      3.0
      May 21, 2026
      Customer experience coordinator (cec)
      Recommend
      Business Outlook

      Pros

      Scheduling is flexible which is nice while being in school

      Cons

      Upper management only cares about customers signing up for credit cards and they will only treat you with respect if you shill their card. They get mad if you arent meeting your goals even if it is clearly evident that you were trying your best because lower numbers means that management doesnt get their bonus. As a CEC I was expected to train the cashiers to slave away at the register to get customers to sign up even though we did not get any part of the bonus that management gets.

      Explore other reviews about TJ Maxx

      5.0
      Jun 11, 2026
      Associate
      Recommend
      Business Outlook

      Pros

      Flexible work schedule, good management, variety of work to keep you from being bored

      Cons

      Communication between management and associates is sometimes insufficient

      2.0
      Jun 12, 2026
      Anonymous employee
      Recommend
      Business Outlook

      Pros

      Good pay and flexible hours

      Cons

      The workplace culture felt highly driven by informalities, which often made it difficult to resolve issues professionally. Management responses to workplace concerns often felt inconsistent, and similar incidents appeared to be handled differently depending on the individuals involved. Employee morale appeared low, and turnover seemed higher than expected during my time there. Lack of support during peak periods and backroom inefficiencies. The work environment felt unsustainable due to unresolved management issues, communication breakdowns, and inconsistent handling of workplace conflicts.

      See reviews by: Helpful|Rating|Date|All
      Related searches: TJ Maxx jobs | TJ Maxx salaries | TJ Maxx benefits | TJ Maxx interviews
      TJ Maxx reviewsTJ Maxx Customer Experience Coordinator (CEC) reviewsTJ Maxx review