Store Management makes or breaks the experience - Sales Associate TJ Maxx Employee Review

3.0
Jun 9, 2023
Recommend
Business Outlook

Pros

Employee discount works at 4 different stores (HomeGoods, Marshalls, HomeSense). They pay for holidays the store is closed. Time and a half for working on open holidays. The company does have some generous giving programs.

Cons

Top priority is selling credit cards to customers even for employees who work in the back room and never see customers. State minimum wage went up and associate salaries were not increased accordingly. New employees make more than some long term employees. Store hours are longer than they need to be. There is no reason for these stores to be open 9am-10pm. It just makes employees overworked and tired. It comes down to management. This makes a huge difference in every aspect. You need to get customers to sign up for Credit Cards. The push to get customers to donate to charity drives so TJ Maxx can get a tax deduction and put out a press release is unfair to associates. Credit Cards! Credit Cards!! (this is how it feels to work in the store)

Explore other reviews about TJ Maxx

5.0
Jan 26, 2026
Recommend
Business Outlook

Pros

Easy and fun job. Supported and always have help if needed.

Cons

Can be drama among coworkers

5.0
Jun 26, 2026
Recommend
Business Outlook

Pros

Great Schedule, depending on leadership it can be very flexible

Cons

Not many cons to be very transparent

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