Chinese bureaucracy - low pay and morale - Client Solutions Manager TikTok Employee Review

1.0
Nov 13, 2023
Recommend
Business Outlook

Pros

- You get a stable paycheck - Snacks are decent when they're available - People seem nice on the surface for small talk

Cons

- Top down leadership that enforces whatever comes down from leadership in China. No surprise there but don't expect to have a voice in the company - No career growth opportunities unless you want to play politics by constantly shouting out people and "proving value" by going way above and beyond your job. Good luck with that given the workload everyone faces. - Rapidly growing yet internal processes and headcount is insufficient. Expect long hours at sub-par pay given the stress and constantly moving goalposts - Forced RTO has been increasing across the industry, but Tiktok is quickly going from 3 to 4 by next year, and it's only a matter of time until 5. Tracked by badge swipes showcases no trust because at the end of the day, leadership just wants people in seats. - Silent layoffs. People have been cut in small groups with no mentions by leadership or team meetings. Overall, I would truly not recommend working here unless you have no other alternatives. Constant change mixed by people working in silos, beholden to any sudden changes by leadership, and morale continues to tank. We have some smart people here but it's quickly becoming evident that this is a sinking ship, and that's not even factoring in the political landscape.

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2.0
Jun 15, 2026
Recommend
Business Outlook

Pros

Pay is level with industry and actual work is somewhat interesting depending on the team you're on

Cons

In my experience, career growth can feel very limited if you are not part of the dominant internal language and cultural network. A significant amount of important context, communication, and decision-making happens in Chinese, which can make non-Chinese-speaking employees feel excluded from key conversations and promotion opportunities. The environment did not feel as inclusive as it should be for a global company. Advancement often felt less tied to performance and more tied to whether you were connected to the right groups or able to operate fluently within the Chinese-speaking side of the organization. Over time, it felt like non-Chinese-speaking employees had fewer long-term career paths and were at risk of being replaced by people who could better fit that internal operating model. Things also move very slowly because employees are often given access only to the bare minimum needed to do their jobs. There is a heavy push toward using AI tools, but in practice it can make it harder to get help from real people. Instead of getting quick support, you often have to spend time going through AI bots or internal tools before getting a useful answer.

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