Jan 3, 2021
Twilio Response
5yThank you for providing us with this feedback. Employee wellbeing and work/life balance are always top of mind for me, particularly as we’re all working from home and the line between personal and professional lives are easily blurred. With this in mind, we introduced flexible work schedules and no-meeting Fridays to give employees more control over their schedules. We also had a week-long company shutdown in December to ensure Twilions were able to take time to rest and spend time with their families. We are continuously working with our managers, as well, to prioritize their team’s work, encourage Twilions to take the breaks they need, and frequently check in with their team about mental health and workload. I’m sorry to hear that your experience at Twilio did not seem to reflect our Twilio Magic values and our many efforts to prioritize employee wellbeing.