Pros
Good environment of Work as Current employees are very friendship. Still very small in LatAm, so has potential to grow, what could bring good opportunities for the employees. Despite the issue that they always prioritize Indian employees. Well structured Career Path. The plan and tools are good. (but company does not apply it).
Cons
Strong Centralized in India - You may need an approval from someone in India for almost everything. This model is not working, as they don't know the culture and law in Brazil and need to explain every detail to approve a request. Poor Compensation and Benefits - Very, very below the market. Specially for middle management. Hikes are low as 1% or 2% if you get the maximum score in the appraisal. The structure in LatAm is very inefficient. The implemented Regional Delivery Heads that have duplicated roles of Accounts Delivery Heads and Delivery Managers. Local Infrastructure support also inefficient. IT support and service desk with very low performance and not client oriented. Need to beg for support. HR completely lost. Do not have any autonomy or empowerment. And all the time the solution is not put their department in risk. In Brazil we use to say: Take out my tail of the target. Home office is not allowed and there's no plan or politics for it. Completely against the progress. In resume, there's a lot of space to improve and be succesfully in LatAm