Epic reviews

3.3

52% would recommend to a friend

(6,062 total reviews)
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Judith R. Faulkner

69% approve of CEO

75% positive business outlook

Epic has an employee rating of 3.3 out of 5 stars, based on 6,062 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Epic employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologia da informação industry (3.9 stars).

Reviews by job title

6K reviews
2.0
Jul 25, 2022

Shadow of its former self

Recommend
Business Outlook

Pros

Great pay, benefits, and campus

Cons

Starting around 2019 something changed with management. They used to seem thoughtful and considered decisions heavily. Then they started changing things on a dime. It started becoming far more rigid with little insight into what management was actually doing. Staff meetings became more propaganda than information; it was full of half truths and omissions to make Epic and healthcare in general always seem like the good guy. I enjoyed the for a while. The money eventually wasn't worth it.

1.0
Jul 5, 2022
Recommend
Business Outlook

Pros

Crash course in navigating corporate culture. The people you work with are generally nice.

Cons

Recent issues of note: You are required to move to Madison, and Wisconsin has criminalized abortion. Epic management has yet to act, and has willfully concealed the face that one of the healthcare options does not cover abortion services or LGBTQIA+ related care. Internal discussions have been shut down, and no further information has been provided. Patterns of behavior: Management will guilt trip you into overworking yourself into and through burnout. Internal staffing processes consistently fail to allocate resources appropriately to necessary areas, and treat some of those processes as volunteer work rather than valuable and necessary contributions, despite the fact that the company would not function without them. There are many well intentioned, intelligent people at this company, but the inflexibility of upper management means their hands are tied and they are prevented from making positive change.

3.0
Jun 20, 2022
Recommend
Business Outlook

Pros

Epic is a great place to grow skills and get paid early in your career. I started as Quality Management and eventually transferred to technical services, tripling my salary initial over 5-10 years. Culinary is great, the people you work with are helpful and really smart, they genuinely care about making healthcare better, and overall, I generally have enjoyed my time there.

Cons

Epic has slowly become more corporate overlord-y and weird as time has gone along. Upper management pretty much makes company policy decisions themselves, pretends it was a great move regardless of how it went, and then ignores all feedback from employees (even mid-level managers). Epic was slow to move towards work from home at the start of the pandemic and even attempted to move everyone back to work in August of 2020 despite no vaccine for COVID, shortly before the massive delta spike. They did this seemingly because executives just wanted to, with little to no input from the rest of staff and without really putting thought into it - for instance, I knew a trainer who was driving into work to teach remote classes all day. It didn't make sense and it put employees at risk of a deadly virus. Epic is very serious about patient safety when it comes to the software, but none of those processes were followed when it came to the safety of the employees themselves. Now that employees are vaccinated, they've completely removed any work from home flexibility, and that sucks especially when you're someone who works primarily with customers across the US; you drive into work to do zoom meetings all day with people in Florida. Again, it doesn't really make sense, and there's no way to provide feedback. Any avenues for collective employee are quickly shut down, or just ignored and quietly removed. When people quit or are dismissed, they just kind of disappear and it can be hard to figure out what happened. Individual feedback is ignored. It's very frustrating to work at a place that doesn't listen to employees about things that matter to their daily lives. Again, I generally have liked my time at the company, it's just been an increasingly unsettling place to work recently. The upside to this is they've given out pretty big raises and bonuses post-return to work, but that's not worth it to me.

Viewing 415 - 417 of 6,062 Reviews

Glassdoor has 6,338 Epic reviews submitted anonymously by Epic employees. Read employee reviews and ratings on Glassdoor to decide if Epic is right for you.