Epic reviews

3.3

52% would recommend to a friend

(6,062 total reviews)
avatar

Judith R. Faulkner

69% approve of CEO

76% positive business outlook

Epic has an employee rating of 3.3 out of 5 stars, based on 6,062 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Epic employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologia da informação industry (3.9 stars).

Reviews by job title

6K reviews
2.0
Aug 3, 2020

Worst in KLAS

Recommend
Business Outlook

Pros

-Decent pay for the area, especially for many who come to Epic as their first position -Work is meaningful -Coworkers are component and he's working -campus is nice and the food is good

Cons

-Upper management is completely disconnected from day to day life. This means that concerns aren't truly heard and are dismissed if it doesn't align with their "vision" -Absolutely 0 work-life balance, even if you say no multiple times. It is nearly entirely dependent on luck and on your randomly assigned TL. -They continually disregard your opinions/desires for both internal and professional growth, because it's "what's good for the customer and best for the patients". When in reality it's just an excuse to not focus on their employees at all -success and happiness also dependent on what projects you are assigned which historically both TS (technical services, and IS (Project managers) have very little to no control over -true professional growth is difficult because of the flat structure. The flat structure also is a daily impedement to changes at the micro and macro level -no vision for long term retention or plan to keep employees happy and successful. When pushed on it, small improvements which are standard at many comptetors are sold to the at large company as huge wins -compensation and healthcare is good/competitive but most other benefits are not including vacation, WFH policy, travel policies, professional development, education credits, and others -no focus on diversity or inclusion (not even a CDO). When pushed/asked several times, they decided instead to make a council that allocated that responsibility along with their full time jobs -managers aren't managers. They're people who were picked as a favorite or were good at the job they were hired for - NOT people who are good/built for being in upper management. This provides a disconnect and leaves certain folks in the dust/without help and others who don't deserve to be spotlighted with glowing reviews because there is no system or standardization to ensure a good employee experience. -they COVID-19 response has been a complete disaster. For a HEALTHCARE company that claims to have "the patient at the heart" they put ours and others lives/livliehoods at risk by forcing travel and work from work and are now doing the same thing with the return to work policy. They would rather see people leave, use all their vacation time, or go part time (and have a negative customer impact) than to simply do what's right and stay home all for the sake of "culture" with 0 efficiency gains to back it up besides anecdotal "hallway conversations"

2.0
Jul 19, 2020
Recommend
Business Outlook

Pros

The average employee at Epic is smarter and harder-working than at any other job I've had. There is a real opportunity to make a difference with how healthcare is delivered in this county and how health care professionals do their job.

Cons

I've worked at Epic for more than five years. It has always been stubborn, but its COVID response has become utterly farcical. There has been a long series of missteps and foot-dragging, but the latest is as bad as any: We've been working from home successfully for months now, and Epic is planning to have employees come back to the office by the end of August, even now that local schools have said that they will be remote at least until October and the number of new cases here is higher than it was a month ago. Judy, the CEO who once bragged to us that she would bring her children to meetings with the government, has confirmed that employees are expected to find childcare for their kids so that Mom and Dad can come back to work to sit at their desks and teleconference all day. More, middle management is being told that, as "leaders", they are expected to begin coming in to the office before being officially required, so that their direct reports will be more likely to feel ready (or feel the pressure) to do the same. I agree with Judy: Being in the office is better than working at a fully remote company. I do not agree with Judy that coming in to the office just to lysol every door handle and sit at your own desk and videoconference with the person down the hall is better than letting employees continue working from home until the office returns to being a welcoming and collaborative space.

1.0
May 18, 2018
Recommend
Business Outlook

Pros

The pay is pretty good for someone right out of college, and the benefits are great.

Cons

Epic wants cogs to grind down as far as they can. There are plenty of opportunities to work on current projects, however there is absolutely no room for individuality if you aren’t interested in your specific application. The company also is strangely cult-like.

Viewing 442 - 444 of 6,062 Reviews

Glassdoor has 6,338 Epic reviews submitted anonymously by Epic employees. Read employee reviews and ratings on Glassdoor to decide if Epic is right for you.